Refund policy
Returns & Refunds
We want you to love your Luxbora piece. If you're not fully satisfied, you have 30 days from the delivery date to request a return or exchange — after 30 days, we're unable to accept returns.
You can choose to exchange your item for a different one, or receive a full refund to your original payment method. Return shipping is free — Luxbora covers the cost.
To start a return, contact us at info.luxbora@gmail.com with your order number, and we'll guide you through the next steps.
Refunds are processed within 5-7 business days after we receive and inspect your returned item.